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Module 1Day 4 of 90Live edition

Day 4

Where Your Money Actually Comes From

Most tire shop owners know their total monthly revenue. Far fewer can break down profitability by product line, service type, or customer segment. Today's exercise transforms vague financial awareness into precise profit intelligence.

The Six Revenue Streams of a Tire Shop

1. Tire Sales (Typically 50-70% of revenue)

  • Passenger car tires
  • Light truck and SUV tires
  • Performance tires
  • Winter/snow tires
  • Commercial tires

Gross margin target: 25-35%

2. Wheel Sales (Typically 10-20% of revenue)

  • OEM replacement wheels
  • Aftermarket/custom wheels
  • Wheel refinishing and repair

Gross margin target: 35-50%

3. Alignment Services (Typically 8-15% of revenue)

  • Two-wheel alignment
  • Four-wheel alignment
  • Advanced driver assistance system (ADAS) alignment

Gross margin target: 60-75%

4. Tire Services (Typically 5-10% of revenue)

  • Tire installation and mounting
  • Tire repair (patches, plugs)
  • Tire rotation and balance
  • TPMS service and programming
  • Tire storage

Gross margin target: 50-70%

5. Additional Services (Typically 2-8% of revenue)

  • Brake service
  • Suspension work
  • Lift kit installation
  • Nitrogen fill
  • Road force balancing

Gross margin target: 50-65%

6. Fleet/Commercial Contracts (Variable)

  • Monthly fleet inspections
  • Volume tire purchases
  • Emergency roadside service
  • National account work

Gross margin target: 20-35% (volume compensates for lower margin)

Revenue Audit Process

Step 1: Pull 12-Month Data by Category

Export your point-of-sale data or accounting records. Create a table:

Revenue StreamRevenueCOGSGross ProfitMargin %TransactionsAvg Ticket
Tire Sales
Wheel Sales
Alignments
Tire Services
Additional Services
Fleet/Commercial

Step 2: Identify Your Profit Engine

Which category generates the highest gross profit dollars (not just revenue)? Many shops discover that alignments and services contribute disproportionately to profit despite being smaller revenue lines.

Step 3: Calculate Attachment Rates

  • What % of tire purchases include an alignment?
  • What % include wheel services?
  • What % include TPMS service?
  • What % include tire protection plans?

Benchmark targets:

  • Alignment attachment: 60-70%
  • Balance/rotation: 85-95%
  • TPMS service: 40-50%
  • Protection plan: 30-40%

Step 4: Identify Growth Opportunities

Rank each revenue stream by growth potential using this formula:

Growth Opportunity Score = (Current Margin) × (Attachment Gap) × (Market Size)

The category with the highest score is your biggest opportunity.

The Hidden Goldmine: Service Attachments

The easiest way to increase revenue is to attach more services to existing tire sales. Consider:

A customer buying 4 tires at $800 with no attachments = $800 revenue A customer buying 4 tires at $800 + alignment ($120) + TPMS service ($80) + road hazard ($100) + wheel locks ($40) = $1,140 revenue

That's a 42.5% increase in ticket size from the same tire sale.

Key Takeaway

Your tire sales revenue is the entry point. Your service attachments, wheel upgrades, and alignment sales are where profit lives. The most successful tire shops view every tire customer as a service customer first.

Action Items

  1. Complete the Revenue Stream Audit Worksheet with your actual numbers
  2. Calculate gross margins for each revenue category
  3. Determine current attachment rates for all services
  4. Identify your #1 growth opportunity category
  5. Set target attachment rates for each service