Module 1: Emergency & Premium Pricing Systems — Quiz

1.A. $45-$65 B. $89-$120 C. $118-$213 D. $250-$350

2.A. Bronze, Silver, Gold B. Basic, Standard, Premium C. Standard, Priority, Emergency D. Economy, Deluxe, Luxury

3.A. Decision paralysis B. The compromise effect (middle option preference) C. Price anchoring collapse D. Loss aversion amplification

4.A. 15-25% B. 30-40% C. 40-60% D. 70-80%

5.A. To attract price-sensitive customers B. To increase booking rates by removing customer risk C. To compete with discount competitors D. To reduce technician callbacks

6.A. 60% B. 75% C. 85%+ D. 95%

7.A. $10 per night B. $25 per night C. $35-$50 per night + hourly premium D. $100 flat rate per call

8.A. Raising prices too quickly B. Failing to train the team on value communication C. Not updating their website D. Adding too many service tiers

9.A. 45-55% B. 55-65% C. 65-75% D. 80%+

10.A. Social media scheduling tools B. Call recording and CRM integration C. Spreadsheet tracking D. Employee time clocks